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Resilient Living

A short series of courses which encourages a resilient mindset. You will learn your own reliance IQ, as well as building resilience, including the 10 keys for resilient living.

Dealing with Uncertainty

COVID-19 and the past few years taught us many, many things, however, one of the most important things was how adaptable humans are. Despite our proven ability for adaptation, change is still never easy. Biologically we are hardwired against change since our primitive brains still view change as a threat. Therefore, we must learn how to ignore the perceived threat of change and embrace it – lean into the wave and come through these difficult periods stronger and more adaptable to future change.

Understanding Planned Change

Coping is an essential part of life and within the workplace. But when we resist and oppose change, we put ourselves at risk for unnecessary distress. Learning how to better cope with change requires understanding how change occurs at an individual level and at an organisational level. NewPysch will also teach you strategies to better help you to cope with change, and navigate it within the organisation.

The Power of a Positive Mind

Fighting with everything and always anticipating the worst can become mentally exhausting, and studies have shown that increased cortisol production can have physical detriments as well. A positive mindset isn’t about only thinking of good things and never experiencing anything bad. It’s about the attitude we foster regardless of what is happening around us. This training is designed to teach you the skills to filter your negative thoughts and replace them with positive ones.

Practical Stress Management

A training session designed to teach you about stress and how to manage it. Learn to identify the different types of stress and how it can impact a person physically, mentally and behaviourally. Most importantly, learn practical techniques for relaxing and de-stressing the body that can be done anywhere that you may experience heightened levels of distress.

Leading in Times of Change

Change is never easy, whether it’s sudden or planned. Biologically we are hardwired against change since our primitive brains still view change as a threat. Therefore, it can be very normal for individuals and teams to feel stressed or overwhelmed when an organisation undergoes a great deal of change. Using a deepened understanding of psychological functioning, NewPsych can provide strategies and skills development related to embracing and handling change within the organisation as a leader. This session also offers techniques for better managing your team throughout periods of change and increased difficulty.

Emotional Intelligence

Emotional intelligence has been shown to benefit our overall wellbeing, improving feelings of happiness. People who display higher levels of emotional intelligence have shown more ability to respond to change, manage stress and work more cohesively with others. Emotional intelligence can be increased with practice. This workshop will ask you to think about skills in a new way, reflect on how you learned those skills and what you have to do to keep learning. It also asks you to put information you already have to better use in understanding yourself and working more effectively with others.

Habits

Habits are generally defined as a behaviour that is recurrent and happens without a lot of awareness. This training will help you identify your own habits, because knowing yourself might help you make the changes you want.

Inspirational Leaders

Become an active and inspirational leader, motivating those around you. Explore the elements of leadership, including team building, conflict management, communication, managing complex staff and organisational issues.

Communicating to Get What You Want.

Clearly communicate your needs and goals without treading on any toes. Ensure your message is received the way it was intended. Learn your own personal communication style. Make sure you are clear by understanding assertive versus passive versus aggressive styles. Learn to be assertive and influential.

Giving and Receiving Feedback

Feedback should be used for the purpose of helping someone to improve. However, it is not easy being criticised, no matter how constructive it is. There is also a skill to giving feedback and appraisals. In this session, we will explore how to keep your feedback constructive and respectful, and how to receive feedback openly, without rising to defence.

Customer Service

How to deal with customers for win-win situation each time. Communicating clearly, avoiding conflict and defusing difficult situations. How to love what you do and show it!