Other organisational events likely to impact upon employees and benefit from an onsite service include redundancies and organisational change. Learn more about how we support organisations in these circumstances here.

 

When things go wrong, NewPsych is available straight away, providing consultation and advice, expert support for those affected, and an onsite presence where required.

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The critical incident response provided by NewPsych will be tailored to the event. In some cases, support and coaching is provided to organisational leaders to ensure best response. There may be an immediate onsite service, drop-in support as needed, coaching to leaders regarding communication, or follow up could be offered off-site.

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Evidence suggests that group debriefing is not best practice, and that for some people it is likely to exacerbate their psychological symptoms. NewPsych does not provide group debriefings and instead adheres to best practice response including Psychological First Aid (ensuring safety, emotional support and connection is available and offering ongoing support at a later date). We may continue to attend onsite as needed, or return at particularly important times such as anniversaries. We also take note of those at increased risk because of the nature of the event and their role (i.e., colleague, first responder, family) and ensure people are offered follow-up treatment as needed.