I have been working with Tarnya and the NewPsych psychology team for the past 7 years.
The customer service, communication and attention to detail is outstanding.
Tarnya and her team have been called upon at short notice all hours of the day and night to respond to critical events we have had. They have always been available and acted quickly to provide support.
I have utilised their one on one counselling services, critical incident debriefing, training in a variety of topics, supervisor support programs as well as their EAP, EMDR and psychiatry assessments for fitness for work.
The staff are all highly skilled and the client feedback I have received has always been of a high standard.
If you are looking for a one stop psychology practice that can deliver time and time again look no further. I would have no hesitation recommending NewPsych."
Bengalla Mining Company Pty. Ltd.
"I’d like to personally acknowledge the team at NewPsych and recognise the fantastic support that they have provided myself, the operations I have been involved with and most importantly the employees and families that you have supported in the Hunter Valley region since 2012.
NewPsych’s team of professionals would provide outstanding support in any organisations Employee Assistance Program (EAP). In situations, of individual distress or family crises; uncertainty or helplessness; major workplace incidents and trauma. The team at NewPsych, respond promptly and efficiently; with a highly trained support team that provide comfort, hope, and a sense of calm, when people are at their most vulnerable.
As leaders of business we recognise that people are our most important asset. An organisation’s ability to respond and look after our people in difficult times, requires efficiency, professionalism and most importantly CARE. I am truly grateful for the team at NewPsych and the difference they have made to many people’s lives, in guiding them through all of life’s challenges.
I would highly recommend NewPsych to any organisation, with core values aligned to their most important asset, our people."
Tony Morris – General Manager
Hunter Valley Operations
"NewPsych has been a chosen EAP provider for the University of Newcastle EAP for more than 12 years. NewPsych’s reputation is second to none and they consistently deliver the best possible mental health outcomes for our people. We have found their ability to pivot quickly and efficiently though out crisis such as the pandemic, gives them the flexibility and edge over larger national providers. During our partnership NewPsych has delivered:
Crisis response to sudden and unexpected traumatic events
Counselling for staff and their families in a timely and responsive manner
Support through organisational change
Highly effective interventions
Training for staff on a diverse range of topics
Fitness for work
Mediation and support for workplace relationships
Support for teams experiencing challenges
Senior and Executive Leadership Development Program
Regular and insightful reporting
At all times Tarnya, Julia and their team have been highly responsive, innovative and professional and here at UoN we deeply value our collaborative working relationship. I highly recommend NewPsych as an EAP provider and I look forward to seeing the results our partnership delivers into the future."
Sarah Williamson – Senior Advisor, Human Resources
University of Newcastle
Whitehaven Coal has been working with NewPsych for the last two years across all our sites. We chose NewPsych as our EAP provider for their excellent reputation, and the value that comes with having professional psychologists to deliver such an important service. NewPsych has been able to assist our workforce and their families with EAP support, including specialist counselling, critical response, fitness for work services, mediation and leadership support and training.
NewPsych has on multiple occasions been able to adapt quickly and efficiently to our business needs including several critical incident response services where they have responded to an onsite critical event within hours, and with a team of psychologists who know our business and our people.
Together with NewPsych, we have successfully implemented business-wide mental health initiatives and interactive training programs under the guidance of Tarnya and the NewPsych team. Tarnya really takes the time to understand our needs and aims before making subject matter expert recommendations. he entire process is collaborative, insightful and informative. They have established themselves as a trusted provider across our business and we are seeing gains in mental health awareness already. Tarnya’s and NewPsych’s hands-on approach to project planning, implementation and delivery has been advantageous to our business. Our partnership has been a real value add for Whitehaven Coal and our people.
Jessica Pereira – Group Superintendent - Health
"I have found the team at NewPsych to be invaluable to our business. With growing mental health issues in the community they have provided a service to my team that is unrivalled. I strongly recommend if you want to look after your team that you make contact."
"Tarnya and the NewPsych team have supported our business since 2017 and were instrumental in supporting us through an onsite fatality and a period of significant change in our business. The team have always delivered prompt, professional and effective support and we have had nothing but positive feedback regarding Tarnya and her team.
The way in which they interact is understated, but effective. Each team member has different needs and Tarnya ensures that she brings the right person to support each individual. They have delivered excellent training and support to our leaders and personnel on site. I highly recommend NewPsych to any business looking to engage a highly proficient team of psychologists who have supported our organisation through some difficult times and helped us be resilient and move forward both individually but also collectively."
Cam Halfpenny – General Manager
Bengalla Mining Company Pty. Ltd
"Ravensworth Operations (Glencore) are fortunate to have had the opportunity to work with Tarnya Davis and her team at NewPsych for over 7 years. During this time NewPsych have provided critical response, onsite support and education on mental health issues to our workforce of over 700 people.
Newpsych are responsible for coordinating the Employee Assistance Program at Ravensworth and are continually working to empower our workers to make decisions that have a positive impact on their health and wellbeing."
Ellen Roots – Health and Safety Coordinator