This short course aims at exploring the process of grief and loss.

Strategies for managers to begin managing conflict in their teams. Explore complex staffing issues including toxic personalities.

Become an active and inspirational leader, motivating those around you. Explore the elements of leadership, including team building, conflict management, communication, managing complex staff and organisational issues.

The mentor/mentee dynamic is a commonly experienced relationship within the global workforce. But how do you effectively mentor someone? How can you open yourself up to being mentored? When this relationship is maladaptive you will likely experience higher employee turnover, and poorer work performance due to inadequate training. You may also see reduced job satisfaction within the senior employees tasked with mentoring/coaching if they are ill-equipped for training others. Using the GROW framework of mentoring and coaching we will help your leaders to improve their communication skills and self-confidence to ensure their mentees are open, receptive and engaged to their teachings.

Learn how to communicate effectively to diffuse difficult people and situations, coming out unscathed. Learn how to avoid taking on board other people’s stuff while staying positive and happy.

Feedback should be used for the purpose of helping someone to improve. However, it is not easy being criticised, no matter how constructive it is. There is also a skill to giving feedback and appraisals. In this session, we will explore how to keep your feedback constructive and respectful, and how to receive feedback openly, without rising to defence.

Clearly communicate your needs and goals without treading on any toes. Ensure your message is received the way it was intended. Learn your own personal communication style. Make sure you are clear by understanding assertive versus passive versus aggressive styles. Learn to be assertive and influential.

When professionals are working with survivors of traumatic experiences, there is a risk that their exposure to these experiences can trigger a trauma response in the worker. Vicarious trauma refers to the development of beliefs and attitudes in response to hearing about the traumatic experience of another. As the care goes on, the impact of the original traumatic event on the worker can accumulate and drive them towards burnout. Therefore, learning how to manage one’s own self-care is vital when working with survivors of traumatic events. Let the team at NewPsych provide insight and strategies to keep the balance, so that you may continue helping others.

COVID-19 and the past few years taught us many, many things, however, one of the most important things was how adaptable humans are. Despite our proven ability for adaptation, change is still never easy. Biologically we are hardwired against change since our primitive brains still view change as a threat. Therefore, we must learn how to ignore the perceived threat of change and embrace it – lean into the wave and come through these difficult periods stronger and more adaptable to future change.

You don’t need to be a trained expert to help your mates through their tough times. You just need to be willing to ask and listen. RUOK day is not just about raising awareness for suicide and depression, but also for the effectiveness of good social support and the importance of checking in and asking “are you ok?”.

Motivation is the driving force behind an employee’s work performance. How motivated they are to succeed and work hard will significantly influence how well they will perform. Understanding how to inspire an employer’s motivation is an essential skill in any leadership position. This training guide will teach you the psychological underpinnings of motivation so that your leaders will better understand how motivation works, and how it can be inspired and harnessed to drive results and improve the job satisfaction of employees.

Emotional intelligence has been shown to benefit our overall wellbeing, improving feelings of happiness. People who display higher levels of emotional intelligence have shown more ability to respond to change, manage stress and work more cohesively with others. Emotional intelligence can be increased with practice. This workshop will ask you to think about skills in a new way, reflect on how you learned those skills and what you have to do to keep learning. It also asks you to put information you already have to better use in understanding yourself and working more effectively with others.

We all have an inner dialogue, and there are times in life where you ask yourself “why can’t I do anything right?”, and there are times where this inner critic can help us to self-evaluate and grow from our mistakes. But when criticisms are the dominant topics of your inner dialogue, that’s when it is time to learn to tame it. This session will arm you with the skills to evaluate and identify when your inner critic has become poisonous, how that came to be, and the skills to correct that voice so that it only speaks when appropriate.

When unmanaged, mental health can cause disruptions to the workplace ranging from absenteeism, poorer work performance and reduced job satisfaction to serious accidents and life-endangering mistakes. Reducing the stigma of asking for help and talking about mental health is the first step towards prevention. However, a workplace where leaders are educated about mental health, what it can look like and how it can be helped, is a safer workplace, and ultimately a more productive workplace. Mental health training is not just about ensuring employee safety, but also has cost-saving benefits to the company that utilises it.
This is a training program to educate employees about mental health, how to approach talking about it in the workplace and how to recognise symptoms/presentation of mental health disorders in the workplace. We will also discuss the risk factors for suicide and intervention strategies for someone who might be at risk.

How to deal with customers for win-win situation each time. Communicating clearly, avoiding conflict and defusing difficult situations. How to love what you do and show it!

When the pandemic first began and the world went into lockdown, there was initial fear due to the uncertainty of the future and how we could adapt to this new normal. However, it wasn’t long before working from home, zoom hang-out’s and home workouts felt normal and became the comfort zone in which we operated from. With the eventual ending of lockdowns, the world was once again forced to break all habits and routines we had adopted, and re-enter the “normal” world, resulting in heightened stress and worry. This may be particularly true for your employees as they return to an office environment. Allow the team at NewPsych psychologists to help explain the psychology of why this is a challenge, as well as strategies and tools to support the transition from hibernation to the new normal.

Fighting with everything and always anticipating the worst can become mentally exhausting, and studies have shown that increased cortisol production can have physical detriments as well. A positive mindset isn’t about only thinking of good things and never experiencing anything bad. It’s about the attitude we foster regardless of what is happening around us. This training is designed to teach you the skills to filter your negative thoughts and replace them with positive ones.

Time: It’s always running out; it never stops and we are powerless to influence it. But that doesn’t mean you can’t learn to manage your own time better. It won’t necessarily extend your time, but it will help you to achieve more while you are here. Developing techniques through an understanding of the cognitive processes underpinning our motivation and organisation, NewPsych can help you to “create time” for your personal goals, as well as identify when you’re at your most and least productive, and help you to better harness those moments of heightened alertness. By the end of this presentation, you will walk away working smarter, rather than harder to produce the MORE that you are capable of.

What is anxiety? How do I cope with these feelings? How can I support myself and others who experience anxiety? If these are questions you find yourself asking, this training has been developed to help answer them. It will explain what anxiety is, how we can recognise it in ourselves, and some of the processes behind it. You will also learn practical strategies of how to manage anxiety or help others manage it.

Resilience is the armour of our psychological wellbeing. It allows us to be traumatised, hurt and impacted by tragedy but still get back up, and keep on going with life. We can train our resilience over time, with greater resilience allowing us to handle more stressful situations with ease.

Coping is an essential part of life and within the workplace. But when we resist and oppose change, we put ourselves at risk for unnecessary distress. Learning how to better cope with change requires understanding how change occurs at an individual level and at an organisational level. NewPysch will also teach you strategies to better help you to cope with change, and navigate it within the organisation.

Learn the skills necessary to be a better multitasker, manage your own time, and increase your productivity while in the office and in your person life.

Relationships in general are difficult, with the added stressors of the miner’s lifestyle. However, being aware of these added difficulties and communicating them effectively to your partner is not always easy. This session will help to raise awareness of these added stressors and hopefully allow you to be better communicate them to your partner.

The impacts of a serious incident within the mining sector can be felt throughout the workplace, beyond the individuals directly affected. Using NewPsych’s own model of trauma intervention, NewPsych has been a part of the emergency response to a number of serious incidents within the mining industry, providing ongoing trauma-related care at an individual level and on an organizational level. For this reason, we are the EAP provider of choice for mining operations throughout the Newcastle and greater Hunter regions.

Change is never easy, whether it’s sudden or planned. Biologically we are hardwired against change since our primitive brains still view change as a threat. Therefore, it can be very normal for individuals and teams to feel stressed or overwhelmed when an organisation undergoes a great deal of change. Using a deepened understanding of psychological functioning, NewPsych can provide strategies and skills development related to embracing and handling change within the organisation as a leader. This session also offers techniques for better managing your team throughout periods of change and increased difficulty.

A training session designed to teach you about stress and how to manage it. Learn to identify the different types of stress and how it can impact a person physically, mentally and behaviourally. Most importantly, learn practical techniques for relaxing and de-stressing the body that can be done anywhere that you may experience heightened levels of distress.

Use evidence based strategies to quit smoking for good.

Mindfulness is a strategy which encourages people to stay in the present moment. Practicing mindfulness has been shown to improve mental wellbeing and assist individuals to regain control over their thoughts and emotions. It is greatly beneficial for managing stressful situations both in and outside the workplace.

The importance of a healthy balance cannot be overstated. It can be easy to fall into the trap of working an extra couple of hours, or a day, by justifying that it’s just a busy period. But soon enough it’s been a few months, you’re exhausted, your home life’s a mess and you’re wondering when it ever gets easier. If we’ve learnt anything about economical demand, it’s that it never gets easier. Maintaining a healthy work-life balance is not about prioritising home or work over the other, or giving up on ambition. It’s choosing to work and live within an optimum balance and a healthy mindset, free of unnecessary stress and distraction. It’s about getting the most out of your time at work, and your time at home.

In an increasingly demanding world, it can be easy to forget that we are people deserving of patience, compassion and understanding. This training involves simple, yet effective, methods to distract the brain and provide a moment of relief and kindness from the self-scrutiny we place ourselves under, all of which can be employed in everyday life, particularly while on the job.

While small accidents happen all the time in the workplace, in the mining industry, these small accidents can quickly become very dangerous. Therefore, understanding how we become distracted and the limitations of our concentration, can help your employees to better manage their own workloads and better recognise when their concentration or focus is compromised. NewPsych will also provide practical techniques and advice for better managing the impact of personal life at work, in order to avoid bringing in the additional distractions to the mining site. With these new tools on hand, your crews will have better concentration, less distractions and your worksites will be less accident-prone.

We all crave love, but maintaining isn’t always easy. However, studies have shown that the best predictor of wellbeing in your 80’s is the quality of your relationships in your 50’s. Using comparative studies of successful versus unsuccessful couples, this session is designed to raise awareness of the relationship road bumps that could be derailing your relationship, as well as techniques on how to re-work and repair your relationship, such as improving communication.

Habits are generally defined as a behaviour that is recurrent and happens without a lot of awareness. This training will help you identify your own habits, because knowing yourself might help you make the changes you want.

Learn the six stages of change, obstacles for change and lapse versus relapse prevention. You will be encouraged to explore your own habits related to change and risk factors for lapse behaviours. You will also acquire strategies to maintain motivation and morale during the change process.

Typically, the phrase “stay calm” is paradoxical, for every minute you spend trying to “stay calm” you usually only end up stressing yourself out more. But the importance of staying calm and reducing your distress cannot be overstated. Stress isn’t just exhausting mentally, but it is accelerating our physical aging as well. Using techniques and methods developed in house, NewPsych will change the way you think about stress and show you realistic techniques you can use to help you stay calm.

A short series of courses which encourages a resilient mindset. You will learn your own reliance IQ, as well as building resilience, including the 10 keys for resilient living.

Miller’s famous ‘Motivational Interviewing’ works to support individuals as they navigate the ambivalence felt towards change. The goal is not to lead, but to guide and secure the person as they unravel their desires and hesitancies towards changing

This session highlights the importance of talking about mental health and why we often hesitate to. It addresses the stigma, the facts and the importance of connection with others. It also explains how and why to seek professional help.