Leadership

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Resolving Conflict for Managers

Strategies for managers to begin managing conflict in their teams. Explore complex staffing issues including toxic personalities.

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Inspirational Leaders

Become an active and inspirational leader, motivating those around you. Explore the elements of leadership, including team building, conflict management, communication, managing complex staff and organisational issues.

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Coaching and Mentoring

The mentor/mentee dynamic is a commonly experienced relationship within the global workforce. But how do you effectively mentor someone? How can you open yourself up to being mentored? When this relationship is maladaptive you will likely experience higher employee turnover, and poorer work performance due to inadequate training. You may also see reduced job satisfaction within the senior employees tasked with mentoring/coaching if they are ill-equipped for training others. Using the GROW framework of mentoring and coaching we will help your leaders to improve their communication skills and self-confidence to ensure their mentees are open, receptive and engaged to their teachings.

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Giving and Receiving Feedback

Feedback should be used for the purpose of helping someone to improve. However, it is not easy being criticised, no matter how constructive it is. There is also a skill to giving feedback and appraisals. In this session, we will explore how to keep your feedback constructive and respectful, and how to receive feedback openly, without rising to defence.

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Motivation

Motivation is the driving force behind an employee’s work performance. How motivated they are to succeed and work hard will significantly influence how well they will perform. Understanding how to inspire an employer’s motivation is an essential skill in any leadership position. This training guide will teach you the psychological underpinnings of motivation so that your leaders will better understand how motivation works, and how it can be inspired and harnessed to drive results and improve the job satisfaction of employees.

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Mental Health for Leaders

When unmanaged, mental health can cause disruptions to the workplace ranging from absenteeism, poorer work performance and reduced job satisfaction to serious accidents and life-endangering mistakes. Reducing the stigma of asking for help and talking about mental health is the first step towards prevention. However, a workplace where leaders are educated about mental health, what it can look like and how it can be helped, is a safer workplace, and ultimately a more productive workplace. Mental health training is not just about ensuring employee safety, but also has cost-saving benefits to the company that utilises it.
This is a training program to educate employees about mental health, how to approach talking about it in the workplace and how to recognise symptoms/presentation of mental health disorders in the workplace. We will also discuss the risk factors for suicide and intervention strategies for someone who might be at risk.

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Leading in Times of Change

Change is never easy, whether it’s sudden or planned. Biologically we are hardwired against change since our primitive brains still view change as a threat. Therefore, it can be very normal for individuals and teams to feel stressed or overwhelmed when an organisation undergoes a great deal of change. Using a deepened understanding of psychological functioning, NewPsych can provide strategies and skills development related to embracing and handling change within the organisation as a leader. This session also offers techniques for better managing your team throughout periods of change and increased difficulty.

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Motivational Interviewing

Miller’s famous ‘Motivational Interviewing’ works to support individuals as they navigate the ambivalence felt towards change. The goal is not to lead, but to guide and secure the person as they unravel their desires and hesitancies towards changing